At Ingeniero Picks, we take the privacy of our users and clients seriously (you will be considered a client in the event that you have requested our services but not by mere access to the Page) and we comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter, RGPD), Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights and other applicable regulations.

This document will help you understand:

What information do we collect about you?

For what purpose we process your personal data.

The legal basis with which we treat your data

If we transfer or communicate your data to third parties

How we store and secure that information

How long we store your data

Your rights

Privacy Policy

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This privacy policy covers the information we collect from you when you use our services and are therefore a customer, communicate and interact with us (for example, through email or through forms on the website) or browse our website. website (see the cookie policy for this last point)

If you do not agree with our privacy policy, do not access or use our services, or interact with us, in any case, you can always exercise the rights contemplated in this privacy policy.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you contract our services through the page as well as when you contact us by email or telephone.

In the case of contracting our services and the provision of the same, we will need to receive specific information to fulfill the purpose of said contract: identification data, such as email and telephone number. We also process the data derived from the provision of our services in order to improve them and for statistical purposes.

At Ingeniero Picks we do not store your payment information, which is stored securely in your mobile terminal.

If you use third-party tools to contact us, such as Whatsapp, Gmail, Telegram or Twitter, we assume that you accept the privacy conditions of these services to interact with us, and we are not responsible for problems and security breaches. that may cause the use of these platforms in your privacy.

PURPOSE OF TREATMENT AND LEGAL BASIS

When you register on the page you must provide the information listed in the previous section. The legal basis that legitimizes the processing of your data is therefore consent.

When you hire our services we treat your data in order to offer it properly. The legal basis of the treatment is, therefore, contractual.

We also use your contact information, mainly your email, to send you additional information about our services and related questions of interest. The legal basis for this treatment is legitimate interest.

If you are not a client, but you contact us through any means, the data you provide us with will be used to contact you or to respond to your queries. In this case, the legal basis for the processing of this data is consent.

Finally, we can use your data for the purpose of promoting our services, such as criticism or opinion, as long as you give us your express consent to do so.

HOW WE STORE AND SECURE INFORMATION.

We implement effective security measures designed to protect your data and information. However, no security system is impenetrable and, due to the inherent nature of the Internet, we cannot guarantee that the information we hold about you on our servers and service providers – in part because it is beyond our control – is safe. of any kind of intrusion by third parties. For more information about this, we recommend that you ask us how our web infrastructure is working, to discover what service providers we have.

CONSERVATION OF YOUR DATA

The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine the possible responsibilities that may arise from the purpose, in addition to the periods established in the regulations on files and documentation.

YOUR RIGHTS

You have the right to obtain confirmation of the processing we carry out on your data at any time.

You can exercise your rights of access, rectification, deletion and portability of your data, of limitation and opposition to its treatment, as well as not to be subject to decisions based solely on the automated treatment of your data, when appropriate through the electronic mail Ingenieropickstipster @gmail.com indicating specifically what right or rights you want to exercise. You can also exercise these rights before the Spanish Agency for Data Protection, C/Jorge Juan, 6, 28001- Madrid or at the email address dpd@aepd.es.

In order to comply with the principles of information and transparency, basic information on the rights provided by the RGPD is briefly detailed below:

Access Through the exercise of this right you can find out what personal data of yours is being processed by Ingeniero Picks.

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Rectification      It consists in that you can modify your personal data that are inaccurate or incomplete, specifying in the request what data you want them to be modified.

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Cancellation       Allows the cancellation of your personal data due to inappropriate or excessive data.

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Oposición           Con el derecho de Opposition You can object to the non-processing of your data in cases such as: advertising and commercial prospecting activities or when said processing is intended to make a decision regarding you based solely on automated processing of your personal data.

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Portability       You will be able to receive your personal data provided in a structured, commonly used and mechanically readable format another controller, whenever technically possible.

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Supresión u olvido          Podrá solicitar la Deletion of personal data without due delay when any of the cases contemplated occurs. For example, illicit data processing, or when the purpose that motivated the processing or collection has disappeared.

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UPDATES TO THE PRIVACY POLICY

We may change this privacy policy from time to time to reflect new services, changes in our personal data practices, or changes in applicable laws. The “Last Updated” legend at the top of this privacy policy indicates when it was last revised. All changes will be effective when we post the revised privacy policy. We may provide you with information and alerts regarding the privacy policy or personal data collected through postings on our website and, if you are a customer, by contacting you through your provided email address.

COOKIES POLICY

By the mere fact of visiting our website, the user does not provide any personal information, nor is he obliged to do so. Ingeniero Picks will only use data storage and retrieval devices (“cookies”) when the user has given their prior consent to do so, in accordance with what is indicated in the pop-up window of the user's browser when they access the page for the first time. web, and in the other terms and conditions indicated in the Cookies Policy of Ingeniero Picks.

A Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize to user. The user's browser stores cookies on the hard drive only during the current session, occupying minimal memory space and not harming the computer. Cookies do not contain any kind of specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or stored cookies in the security settings.

What types of cookies does this website use?

– Technical cookies: These are those that allow access to restricted access parts, or share content through social networks.

– Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service etc

– Analysis cookies: These are those that, well treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.